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SUPPORT

At Strides, we realize the criticality of tissue banking industry and have accordingly structured our support team which works round the clock to make sure that none of our customers are stuck up in middle of its operations which might lead to delay in issue of the tissue to the patient.

A dedicated support team works proactively, identifying forthcoming challenges and resolving them by innovative solutions.

At Strides, we have categorized different support queries and based on the criticality of the queries have setup resolution times coupled with automated escalations if required.

A dedicated online support system helps you track the status of your support query. We are constantly working on latest support tools to make sure we resolve your queries at the earliest.

Incase of support we request you to please visit our support center to log in your support concern/query. You can also send your support concern to support@stridessoftware.com or call us at +91 97652 01999.